A-1 Auto Transport review: Is it worth it?
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Vehicle types: Cars, motorcycles
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A-1 Auto Transport
A-1 Auto Transport has extensive experience in the auto transportation industry, having completed more than 2 million deliveries in the past 30 years. Real-time GPS tracking and competitive pricing rank this auto transporter among the best in the business.
Our rating: 4.5
Best for: Customer support
USDOT#: 1918913
A-1 Auto Transport at a glance
A-1 Auto Transport is one of our best vehicle shippers and ranks especially well for motorcycle shipping, international shipping and customer support.
Fast facts
- This BBB-accredited broker has a B+ rating with the Better Business Bureau(BBB).*
- A-1 Auto Transport has 30 years of industry experience.
- A-1 has completed more than 2 million deliveries.
- This provider has a vast network of 40 terminals and 30 vetted carriers.
What we like
A-1 Auto Transport arranges vehicle shipments to more than 190 countries. It partners with Three Movers to provide access to comprehensive international moving and packing services. With its Scratch–Free Guarantee, A-1 Auto will successfully transport your vehicle from point A to point B.
What we don’t like
A-1 Auto Transport’s cancellation policy is unclear and depends on the individual carrier’s terms and conditions. This lack of clarity may result in you losing your deposit or paying a cancellation fee.
* BBB ratings are accurate as of July 2024.
A-1 Auto Transport pros and cons
With A-1 Auto Transport’s real-time GPS tracking, you can monitor your shipment at any point during transportation. We also appreciate the company’s competitive pricing; the costs are consistent with (if not lower than) what we see with other auto carriers.
Although the company’s online system allows for instant quotes, we found A-1 Auto Transport’s website difficult to navigate. The sheer amount of information is overwhelming and makes it difficult to find what you’re looking for.
Pros
- Real-time GPS tracking available
- Competitive pricing
- Door-to-door and terminal-to-terminal shipping options available for greater convenience
Cons
- No binding quotes
- Doesn’t price match competitors
- Difficult website to navigate
How much does A-1 Auto Transport cost?
As a shipping broker, A-1 Auto Transports arranges vehicle shipping services with a network of carriers. The carrier determines the per-mile rate based on fuel cost, demand, distance, route and other factors. We gathered five quotes for varying distances and found shipping costs to be between $421 and $1,669 for a standard-size vehicle.
A-1 Auto Transport lists sample pricing on its website, but we wanted to see just how accurate those prices were. We used the online quote system to get real estimates and found that many were nearly double the estimated cost listed online. Some customer reviews mention falsely advertised prices, which we can confirm to be the case. Still, the real quoted pricesalign with what we see from other auto transporters.
Estimated cost listed on websiteLas Vegas to Phoenix | $180
Albuquerque to Phoenix | $251
Phoenix to Sacramento | $453
Austin to Phoenix | $603
Phoenix to Omaha | $781
Minneapolis to Phoenix | $983
Washington, D.C. to Phoenix | $1,380
Phoenix to New York | $1,448
Real quoteLas Vegas to Phoenix | $421
Albuquerque to Phoenix | $542
Phoenix to Sacramento | $745
Austin to Phoenix | $1021
Phoenix to Omaha | $968
Minneapolis to Phoenix | $1198
Washington, D.C. to Phoenix | $1,852
Phoenix to New York | $1,669
DistanceLas Vegas to Phoenix | 300 miles
Albuquerque to Phoenix | 419 miles
Phoenix to Sacramento | 755 miles
Austin to Phoenix | 1,005 miles
Phoenix to Omaha | 1,301 miles
Minneapolis to Phoenix | 1,638 miles
Washington, D.C. to Phoenix | 2,300 miles
Phoenix to New York | 2,413 miles
Estimated transit timeLas Vegas to Phoenix | 3 to 5 days
Albuquerque to Phoenix | 3 to 5 days
Phoenix to Sacramento | 3 to 5 days
Austin to Phoenix | 4 to 6 days
Phoenix to Omaha | 4 to 6 days
Minneapolis to Phoenix | 5 to 7 days
Washington, D.C. to Phoenix | 6 to 8 days
Phoenix to New York | 6 to 8 days
*Real quotes are based on a standard-sized car in open transport from a quote gathered in June 2024.
Discounts
A-1 Auto Transport offers more discounts than most car transit brokers. At the time of writing, these discounts were available on its deals webpage. If you book vehicle transportation with A-1, the company will also offer you a discount of up to 20% off household moving services.
Advertised dealFirst vehicle shipping (with A-1) | Up to 25%
Military | Up to 25%
Multiple cars | Up to 25%
Online booking | Up to 25%
Senior | Up to 25%
Student | Up to 25%
What services does A-1 Auto Transport offer?
A-1 Auto Transport provides comprehensive shipping services through its network of carriers. You can ship everything from luxury cars to heavy equipment, like pile drivers, forklifts and dump trucks.
Another unique service A-1 Auto Transport offers is transporting household goods internationally. If you’re making an international move, A-1 Auto Transport’s partner, Three Movers, will ship your furniture and possessions — a novel service in this industry.
A-1 Auto Transport services
Offered?Standard car | Yes
Antique/classic/luxury car | Yes
Boat | Yes
Motorcycle | Yes
Recreational vehicle (RV) | Yes
Truck | Yes
Van | Yes
Door to door | Yes
Terminal to terminal | Yes
A-1 Auto Transport add-ons and optional features
In addition to factors like distance, gas prices and transit routes, your shipping prices are affected by add-ons and other features, such as whether your car is operable or needs expedited service.
If you have a luxury, classic or high-value car, enclosed shipping is ideal because it protects your vehicle from external elements during transit (up to 99% protection). However, this added protection raises your shipping cost.
Estimated costInoperable vehicle | Up to $100 more
Additional insurance coverage | Call your assigned carrier for options
Expedited shipping | Call for estimate
Enclosed shipping | $560 to $2,700 or more, depending on distance
International shipping add-ons
A-1 Auto Transport partners with Three Movers to provide extra international moving services. For example, shipping your belongings from San Francisco to Montreal costs approximately $2,500 to $3,000.
Estimated costInternational car shipping | $700 to $4,000+
International moving (household goods/furniture) | $3,000 to $10,000
Overseas moving insurance | $100 to $1,000
Storage services for a three-bedroom home (international move) | $300 per month
What does A-1 Auto Transport not cover?
A-1 can handle any vehicle transportation needs. When it comes to auto shipping, A-1 Auto Transport can do everything from international shipping of luxury vehicles to transporting your basic sedan to the next state over.
If you have a luxury, classic or high-value car that could require repairs that would cost more than what standard insurance would pay, A-1 recommends additional insurance.
While added insurance increases your cost, it ensures your high-value vehicle is adequately protected if the worst happens. Always verify with the assigned carrier how much default insurance comes with your service and ask about buying more insurance if needed.
A-1 Auto Transport customer experience
A-1 Auto Transport offers standard customer service options, such as 24/7 phone service, an FAQ page and a blog. However, it doesn’t have a live chat option—something that competitor Easy Auto Shipoffers potential customers.
When speaking with an agent over the phone, we found them knowledgeable and personable. However, they became short with us when we mentioned wanting to shop around and told us we wouldn’t find a better deal. While the experience wasn’t bad, we didn’t appreciate the pushy sales tactics.
A-1 Auto Transport has mostly positive reviews. We’ve selected a positive and negative review to give you a nuanced overview.
Took a little longer than estimated with the standard package, however, the service was great and as expected. They also have the most competitive prices In the industry that I have seen. And I’ve done my research.
— Katherine S. via Trustpilot (Nov. 14, 2023)
Customers should know that A-1 Auto Transport is a broker that connects them with multiple carriers bidding for their business. Many negative reviews discussed the volume of partner companies that contacted them about their shipping.
False prices advertisement just to waste your time and call them, once you do you are not gonna be greeted by a polite person, a very rude salesperson name Mike took my call and gave me the worst quote, far from the advertising “$500 or less” and when I said I appreciate his time and need to think he literally just hung up in my face. Disgusting!
— Alon C. via Yelp (Nov. 1, 2023)
The fine print: What you need to know
A-1 Auto Transport has a nuanced cancellation policy that may result in losing your deposit if you don’t read the fine print. If you cancel the service after making a deposit, you have two options.
The first situation is when the carrier has not acknowledged your deposit in its books, so you are entitled to a complete refund. However, you may have to pay a cancellation fee dictated by the individual carrier’s terms and conditions.
The second situation is when you’ve made a deposit, and the company acknowledges it in its books. In this case, you may lose your deposit or pay a fee to recover it.
A-1 Auto Transport vs. competitors
Few competitors match A-1 Auto Transport’s extensive international shipping services because it books services to more than 190 countries. Some providers, like AmeriFreight, don’t even offer international shipping, while others only ship to a small handful of companies, so this is a standout feature for A-1.
A-1 Auto Transport falls short on some customer policies. For example, it doesn’t include rental car services like American Auto Shipping. This policy ensures you are reimbursed for a rental car if your vehicle is late by a certain amount of time.
Another drawback: A-1 doesn’t price-match, which competitors like AmeriFreight and Easy Auto Ship do. However, A-1 Auto Transport is a wise choice if you’re shipping several cars. Its multi-car discount saves you up to 35%.
A-1 Auto Transport competitor comparison
Our score (out of 5)A-1 Auto Transport | 4.5
Easy Auto Ship | 5.0
We Will Transport It | 4.8
Amerifreight | 4.5
American Auto Shipping | 4.5
eShip | 4.5
SGT Auto Transport | 4.5
No. of states availableA-1 Auto Transport | 50
Easy Auto Ship | 50
We Will Transport It | 50
Amerifreight | 50
American Auto Shipping | 50
eShip | 50
SGT Auto Transport | 50
Shipment types availableA-1 Auto Transport | Open, enclosed, freight
Easy Auto Ship | Open, enclosed, freight
We Will Transport It | Open, enclosed, freight
Amerifreight | Open, enclosed
American Auto Shipping | Open, enclosed
eShip | Open, enclosed
SGT Auto Transport | Open, enclosed
Methodology
Our editorial staff at CNN Underscored evaluates vehicle shipping companies on weighted criteria, including pricing and discounts, customer support, reputation and experience, service options, insurance and coverage, availability and editorial judgment. Our unbiased rankings give you a clear look at where companies shine and fall short so you can judge which company is best for your needs and budget.